Covid-19 protection concept

Allegra and welcome to the Swiss Snow Sport School Lenzerheide!

The quote “A smile is the best greeting” has a whole new meaning in our society. Instead of the usual greeting with a handshake, we welcome you with a smile and look forward to your visit to the Swiss Snow Sport School Lenzerheide.

Safety on and off the slopes for our guests and staff is our top priority. Due to the current situation around COVID-19 we have developed a protection concept. This should help you to feel completely comfortable with us. In the following we have listed the most important key points for you.

If you have any questions or uncertainties, we will be happy to assist you.

We wish you a carefree stay at the Swiss Snow Sport School Lenzerheide and lots of fun on and off the slopes of Lenzerheide.

Dominick Büchler
Managing Director
Swiss Snow Sport and Biking School Lenzerheide

Valbella, November 2020

GENERAL

  • The basis for the present protection concept are the measures and requirements decided by the Federal Office of Public Health (FOPH) and the currently valid COVID-19 ordinances of the Confederation and the Canton of Grisons. This protection concept is also based on the guidelines of our umbrella organisation Swiss Snowsports
  • The protective measures are intended to minimise the risk of transmission and thus ensure that the operation of the Lenzerheide Snow Sports School is fair.
  • With your booking at the Swiss Snowsports School Lenzerheide (SSSL) you agree to the general terms and conditions of the SSSL and confirm that you will start your snowsport lessons in good health
  • The hygiene regulations of the BAG and the canton of Graubünden always apply
  • The regulation of transport facilities and other tourism service providers (e.g. catering establishments) must be observed
  • Guests with symptoms of illness are not allowed to attend classes. They stay at home or are placed in isolation. They contact a local doctor and follow his or her instructions. In case of a positive COVID-19 test, the SSSL must be contacted immediately by telephone
  • Employees who show symptoms are not allowed to work and go into isolation. In case of suspicion, a COVID-19 test is ordered. All employees are recommended to use the Swiss Covid App

MEASURES CONCERNING HYGIENE AND KEEPING A MINIMUM DISTANCE

Sales outlets

  • In order to avoid long waiting times and crowds of people, we ask you to book the courses for the snow sports school conveniently and easily in our online shop: Online Shop Ski school Lenzerheide
  • Our points of sale in Lenzerheide, Valbella & Privà are equipped in accordance with the current FOPH guidelines
  • Please follow the instructions of the sales staff and keep the required minimum distance of 1.5 metres
  • A general mask obligation applies in the sales locations. The SSSL provides our guests with hand disinfectants and face masks at the entrance.
  • Please observe the floor markings to comply with the distance rules
  • The offices are regularly ventilated
  • The SSSL employees clean their hands regularly (several times a day)
  • Please pay your courses, if possible cash-free. We accept all major debit and credit cards (NO American Express, Reka)

Group and private lessons

  • At the assembly points, a strict mask obligation applies to all persons over 12 years of age. Parents with a mask dispensation are not allowed to stay at the meeting point during the start and end times of the ski school.
  • It is not possible for persons with mask dispensation to participate in the ski school. The safety of the ski instructors and other participants has priority
  • If the minimum distance of 1.5 metres cannot be maintained, the snow sports instructor wears a mouth and nose protector (MNP). All snow sports instructors are equipped with a mouth-and-nose protection mask suitable for snow sports
  • An MNS must always be worn on the transport facilities (ski lifts, chair lifts, gondola lifts), in the queuing area and on public transport. This applies to snow sports instructors and guests
  • CHILDREN UNDER 12 YEARS DO NOT HAVE TO WEAR MNP
  • Body contact is to be avoided in principle
  • Avoid physical contact such as shaking hands etc.
  • The assembly points of the SSSL are designed in such a way that the required minimum distance can be maintained. Please follow the instructions of the snow sport instructors
  • The SSSL makes every effort not to mix groups during the course
  • The breaks in the children’s countries will be staggered. If temperatures are appropriate, they can also be held outside the designated facilities (tipi tent etc.)
  • Lunch in the mountain restaurants in the holiday region is based on the respective protection concept (e.g. Gastrosuisse)
  • The SSSL snow sports instructors always carry 2-3 standard protective masks and disinfectants
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