Covid-19 protection concept


The quote “A smile is the best greeting” has a whole new meaning in our society. Instead of the usual greeting with a handshake, we welcome you with a smile and look forward to your visit to the Swiss Snow Sport School Lenzerheide.

Safety on and off the slopes for our guests and staff is our top priority. Due to the current situation around COVID-19 we have developed a protection concept. This should help you to feel completely comfortable with us. In the following we have listed the most important key points for you.

If you have any questions or uncertainties, we will be happy to assist you.

We wish you a carefree stay at the Swiss Snow Sport School Lenzerheide and lots of fun on and off the slopes of Lenzerheide.

Dominick Büchler
Managing Director
Swiss Snow Sport and Biking School Lenzerheide

Valbella, December 2021

General measures

  • The currently valid regulations of the FOPH ( and the Canton of Graubünden ( as well as the recommendations of Swiss Snowsports ( and the FOSPO always apply. The operational protection concept is continuously adapted to the current situation.
  • The protective measures are intended to minimize the risk of transmission and thereby fairly manufacture the operation of the snowsports school Lenzerheide.
  • With your booking at the Swiss Snowsports School Lenzerheide (SSSL) you agree to the General Terms and Conditions of the SSSL and confirm that you will attend the snowsports lessons in a healthy condition.
  • The regulation of the transport facilities as well as other tourist service providers (e.g. catering establishments) must be observed.


  • Guests with symptoms of illness are not allowed to attend classes. They stay at home or go into isolation. They will contact a local physician and follow their instructions. In the event of a positive COVID-19 test, the SSSL must be contacted immediately by telephone.
  • COVID certification is not required to attend classes.
  • Each guest 12 years of age and older will carry a Mouth-Nose Protector (MNS).
  • When visiting a restaurant, the current rules of the FOPH apply (as of December 2021: certificate requirement)


  • Employees showing symptoms are not allowed to work and are placed in quarantine or isolation. In case of suspicion, a COVID-19 test will be ordered.
  • The employees of the SSSL clean their hands regularly.
  • SSSL snowsports instructors always carry 2-3 standard protective masks and disinfectant.

Front Offices

  • To avoid bigger waiting times and crowds for you, we ask you to book the courses for the snow sports school comfortably and easily in our online store: Online Shop Skischool Lenzerheide.
  • As a further tool we offer you our customer portal. As a guest you will get access to it after your booking. Here you can manage your bookings and make the payment as well.
  • Our sales points in Lenzerheide, Valbella and Privà are equipped according to the currently valid guidelines of the BAG.
  • We ask you to follow the instructions of the sales staff.
  • There is a general obligation to wear masks in the sales premises.
  • The offices are regularly aired.
  • Please pay for your courses without cash if possible. We accept all major debit and credit cards (NO American Express, Reka) as well as TWINT.

Group and private courses

  • There is no general obligation to wear a mask at the assembly points.
  • In the closed transport facilities (gondola lifts), in the queuing area indoors and in public transport, a mask must always be worn. This applies to snow sports instructors and guests.
  • Children under 12 years do not have to wear a mask.
  • SSSL assembly areas are set up to avoid large crowds. Please follow the instructions of the snowsport instructors.
  • The SSSL makes every effort not to mix groups during the course.
  • Breaks in the children’s lands will be staggered. If temperatures are appropriate, these may be held outside the designated facilities (tipi tent, etc.).

Lunch in full day classes

  • COVID certificate requirement for persons 16 years of age and older applies to entry into indoor areas of restaurant establishments for consumption.
  • A mask requirement applies for persons over 12 years of age from the restaurant exterior door to the table and back.
  • No COVID certificate is required in outdoor areas at restaurants with take-aways. The rules of conduct published there apply.
  • WC areas can be used in ski areas with protective masks and in compliance with hygiene regulations and distance regulations without certificates.
  • The classes in the different levels will each sit closed at one table with the snowsport instructor (no mixing of classes).

Ski races

  • Until further notice, there will be no official ski race. The reason for this is to avoid too large a crowd.
  • In group lessons, our specially designed challenges will be held in the classes.